Petplan Pet Policy Claim Reviews

1.0
(3 reviews)
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AVOID this unscrupulous company.They will ask for years of records so they can claim everything is pre-exisiting. DO NOT WASTE UR $$ save it for your pets emergencies bc this company will not ever pay anything. They will request enough paper work to ensure they can avoid paying you. COMPLETE SHAM and I implore everyone to go to Better Business Bureau to file their grievances so no one else gets scammed like we all apparently have been. I had...
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1.0
I didn't like
  • Refusal to cover costs
  • Denials
  • Demands for tons of paper work
#952719
First of all let me express my total dissatisfaction with Petplan. To date I have paid $355.40 (they just took out another $59.69), for nothing. The first time my pet needs vet care, they denied the claim because they say it’s an existing condition. With all due respect, why the *** did they request a 2-year history of my pet, before I signed up with their company. Didn’t anyone read the report? As a consumer I have been unfairly treated by...
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Resolved

Got ins. in 2014. Diagnosed with Congestive Heart Failure (CHF) 6/16. Not covered says Pre-Existing. Dog had heart murmur in 2014 so anything with the word ''heart'' in it will be denied. I wanted to send med. records prior to getting ins. but they refused saying only when a claim is made do they need the records. Had I known they would not cover this condition that she was diagnosed with I would not have gotten insurance. I've read others who...
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1.0
I liked
  • Nithing
I didn't like
  • Refuse to cover
  • Denials
#889347

Petplan Pet Policy Claim Review

#914893
1.0
First claim been taking months smallest claim ever and getting the biggest run around WTF
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