Product: Petplan Pet Policy Claim Clear all filters (9 of 9 reviews match)
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a dog attacked my dog mine was ok other dog was nt I got the vet bill thinking 3rd party covered this kind of insedent but I know by pet insurance there love to take ypour mony but don t like to cough up when you need to claim abit like all insurances I don't know why...
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Petplan Pet Policy Claim
#1107975
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I agree 100% !!!Pet Plan is all about making money and NOT about helping anyone but themselves... My plan was going up because they had a NEW underwriter and that person changed all the plans! IT WAS A JOKE!! The coverage was way less and much more expensive!! I...
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Petplan Pet Policy Claim
#1029652
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Petplan is very eager to collect money but moves nothing short of glacial when it's time to answer a claim. They will do everything in their power to deny a claim. I had to file a claim after an illness to my dog. Petplan related the illness to a condition (allergic...
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Petplan Pet Policy Claim
#1013419
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If you believe Pet Plan's on site advertising, they would have you believe they save pet owners hundreds of thousands of dollars.DON'T BELIEVE IT! They have a well established system where as every time you call them to get an update on a claim, their patented answer...
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Dutchman
Dutchman

This issue has been resolved.

1.6
Product
Petplan Pet Policy Claim
I didn't like
  • Do not remburse on valid claims
#971914
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I took my ACD to the vet in August where she was diagnosed with Valley Fever.They took xrays and blood tests. The insurance company has repeatedly told me they need a history from the vet. This is the only time the dog was ever seen for an illness. She is not even two...
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Anonymous
Anonymous

I am having the same issue at the moment, they are requesting a history that does not exist for my 1 yr old dog. They dont respond to e mails and when I phone they assure me t...

duck272
duck272

I'm not sure what the issue is here... All insurance companies require a detailed medical history WITH vet's note prior to reimbursement, so as to ensure that there are no pre...

2.2
Product
Petplan Pet Policy Claim
I didn't like
  • Demands for tons of paper work
#954926
Reply to reviews
AVOID this unscrupulous company.They will ask for years of records so they can claim everything is pre-exisiting. DO NOT WASTE UR $$ save it for your pets emergencies bc this company will not ever pay anything. They will request enough paper work to ensure they can...
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1.0
Product
Petplan Pet Policy Claim
I didn't like
  • Refusal to cover costs
  • Demands for tons of paper work
  • Denials
#952719
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First of all let me express my total dissatisfaction with Petplan. To date I have paid $355.40 (they just took out another $59.69), for nothing. The first time my pet needs vet care, they denied the claim because they say it’s an existing condition. With all due...
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Product
Petplan Pet Policy Claim
#917733
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Resolved

Got ins. in 2014. Diagnosed with Congestive Heart Failure (CHF) 6/16. Not covered says Pre-Existing. Dog had heart murmur in 2014 so anything with the word ''heart'' in it will be denied. I wanted to send med. records prior to getting ins. but they refused saying only...
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1.0
Petplan Bucks County, Pennsylvania
Product
Petplan Pet Policy Claim
I liked
  • Nithing
I didn't like
  • Refuse to cover
  • Denials
#889347
Reply to reviews

Petplan Pet Policy Claim Review

#914893
1.0
Details
First claim been taking months smallest claim ever and getting the biggest run around WTF
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