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Petplan has been increasing my monthly premiums every year for the 8 years that I have had my dog insured with them. This year I have attempted to file some claims under $500 and was sent a denial stating that my deductible is $500 (per condition) I just got off the...
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#1135760
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I have 4 dogs insured for several years. They switched underwriters and went up on premiums. When I called they offered to switch two of my dogs that were sisters to a annual deductible, one had previous claims. I was told had to wait for renewal for the other 2, which...
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2.2
Newtown Square, Pennsylvania
I didn't like
  • Bad faith insurer
#1120608
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Three words - Bad Faith Insurer *** Moving this to the top since it is important - To everyone that has had issues dealing with Petplan - I know not everyone is in a position to bring legal action but at the very least file a complaint with your state's insurance...
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1.0
Newtown Square, Pennsylvania
I didn't like
  • Bad faith insurer
  • Denials
  • Theft
#1111014
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a dog attacked my dog mine was ok other dog was nt I got the vet bill thinking 3rd party covered this kind of insedent but I know by pet insurance there love to take ypour mony but don t like to cough up when you need to claim abit like all insurances I don't know why...
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#1107975
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I adopted my dog Theo, about 2-3 years old, on December 3, 2016 from a local animal shelter. Theo had been to the vet, was neutered, microchipped, vaccinated, and on antibiotics for a rash. Besides being underweight and the rash, nothing else was known to be wrong with...
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nopetplan
nopetplan

I see what you're saying, but to my knowledge he was, at the time of insurance purchase, healthy. I had had him for 10 days when I purchased his insurance. What else could I h...

duck272
duck272

The problem with your story is that (if I'm understanding things correctly) he was diagnosed with heartworm during the fifteen day waiting period. The reason that insurance co...

1.3
Newtown Square, Pennsylvania
I didn't like
  • Do not remburse on valid claims
  • Denials
  • Refused every claim
#1030382
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I agree 100% !!! Pet Plan is all about making money and NOT about helping anyone but themselves... My plan was going up because they had a NEW underwriter and that person changed all the plans! IT WAS A JOKE!! The coverage was way less and much more expensive!! I...
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#1029652
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We signed up for a 1 year Petplan package for our new puppy and set up our plan to start on the first day we took our puppy home from the breeder. later that month after getting back from the lake our puppy had some red marks on his stomach so we took him to the vet....
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1.7
I didn't like
  • Refused every claim
#1029649
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And I thought it couldn't get any worse.They took a payment from my credit card on file when my plan was already cancelled. When I informed them of this, they at first denied it and two managers later finally realized their mistake. But the icing on the s**t cake of...
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1.3
Newtown Square, Pennsylvania
I didn't like
  • Denials
  • Terrible customer service
#1028304
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That's where pet insurance can help. Petplan’s comprehensive plan covers:* Tooth extractions due to injury or disease Periodontal disease Fractured and broken teeth Gingivitis And other non-routine dental treatments, as standard! so you can protect their kisses + your...
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#1019391
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Contact Petplan

Mailing Address:
Petplan
3805 West Chester Pike, Suite 240
Newtown Square, PA 19073
United States
Phone:
(866) 467-3875
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Petplan Products and Services

Petplan is very eager to collect money but moves nothing short of glacial when it's time to answer a claim. They will do everything in their power to deny a claim. I had to file a claim after an illness to my dog. Petplan related the illness to a condition (allergic...
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#1013419
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