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Petplan - SCAM!!!

SCAM!!!! Denies claims. I had verified proff from three vets that my cat did not have a pre-exsisting condition Persueing a class action suit
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1253090
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Petplan refused to cover the vet bill under the allegation that vomit and diarrhea are pre-existing conditions just because my dog had the same symptoms eight months ago. But vomit and diarrhea are symptoms, not conditions. Most of the cases when a dog becomes sick, he...
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1.3
#1246179
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Petplan has been increasing my monthly premiums every year for the 8 years that I have had my dog insured with them. This year I have attempted to file some claims under $500 and was sent a denial stating that my deductible is $500 (per condition) I just got off the...
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Anonymous
Lana

Me too. This company is a big pile of SCAM.I have just lodged a complaint with FOS. I suggest you do too. https://www.fos.org.au/My premiums are now almost 3 times the amount ...

#1135760
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I have 4 dogs insured for several years. They switched underwriters and went up on premiums. When I called they offered to switch two of my dogs that were sisters to a annual deductible, one had previous claims. I was told had to wait for renewal for the other 2, which...
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2.2
I didn't like
  • Bad faith insurer
#1120608
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Three words - Bad Faith Insurer *** Moving this to the top since it is important - To everyone that has had issues dealing with Petplan - I know not everyone is in a position to bring legal action but at the very least file a complaint with your state's insurance...
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1.0
I didn't like
  • Refused every claim
  • Denials
  • Theft
#1111014
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a dog attacked my dog mine was ok other dog was nt I got the vet bill thinking 3rd party covered this kind of insedent but I know by pet insurance there love to take ypour mony but don t like to cough up when you need to claim abit like all insurances I don't know why...
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#1107975
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I adopted my dog Theo, about 2-3 years old, on December 3, 2016 from a local animal shelter. Theo had been to the vet, was neutered, microchipped, vaccinated, and on antibiotics for a rash. Besides being underweight and the rash, nothing else was known to be wrong with...
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nopetplan
nopetplan

I see what you're saying, but to my knowledge he was, at the time of insurance purchase, healthy. I had had him for 10 days when I purchased his insurance. What else could I h...

duck272
duck272

The problem with your story is that (if I'm understanding things correctly) he was diagnosed with heartworm during the fifteen day waiting period. The reason that insurance co...

1.3
I didn't like
  • Do not remburse on valid claims
  • Denials
  • Refused every claim
#1030382
Reply to reviews
I agree 100% !!! Pet Plan is all about making money and NOT about helping anyone but themselves... My plan was going up because they had a NEW underwriter and that person changed all the plans! IT WAS A JOKE!! The coverage was way less and much more expensive!! I...
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Anonymous
Anonymous

Pet Plan did not pay services including tumors, cracked teeth and lab work for cancer because they claim from one year to another it's a pre-existing condition. Our dog didn't...

#1029652
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We signed up for a 1 year Petplan package for our new puppy and set up our plan to start on the first day we took our puppy home from the breeder. later that month after getting back from the lake our puppy had some red marks on his stomach so we took him to the vet....
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1.7
I didn't like
  • Refused every claim
#1029649
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And I thought it couldn't get any worse.They took a payment from my credit card on file when my plan was already cancelled. When I informed them of this, they at first denied it and two managers later finally realized their mistake. But the icing on the s**t cake of...
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1.3
I didn't like
  • Denials
  • Terrible customer service
#1028304
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